It's important to BikeSafe to help our customers retain their privacy when they take advantage of all the Internet has to offer.
We believe your business is no one else's. Your privacy is important to you and to us. So we'll protect the information you share with us. To protect your privacy, BikeSafe follows different principles in accordance with worldwide practices for customer privacy and data protection.
- We won't sell or give away your name, mail address, phone number, email address or any other information to anyone.
- We'll use state-of-the-art security measures to protect your information from unauthorized users.
Our Use of Cookies
Our website may set cookies. You can read about what cookies are and how to clear them by consulting your web browser documentation, for example: Firefox — Clear cookies and site data.
We set Optional Analytics Cookies: Our website has a cookie notice that allows you to consent to these cookies. Their use is entirely optional.
- Google Analytics — set via Google Tag Manager. We use Google Analytics to understand how visitors use our website, compile reports, and improve our website and marketing. You can read about Google's use of your data here.
- Google Tag Manager — used to manage and deploy our analytics and marketing tags. It does not set cookies itself but facilitates the loading of other scripts that may.
- Hotjar — used to understand user behaviour through anonymised heatmaps and session recordings, helping us improve the user experience. Hotjar sets cookies only when analytics consent is given.
- LinkedIn Insights Tag — used to measure the effectiveness of our LinkedIn advertising and to build audiences for future campaigns. The LinkedIn Insight Tag sets cookies only when marketing consent is given.
We also use localStorageto store your quote shopping cart so that items you've added remain available as you browse the site and between visits. This does not track you and no personal data is stored.
Notice
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:
- To make the site easier for you to use by not having to enter information more than once.
- To help you quickly find software, services or information.
- To help us create content most relevant to you.
- To alert you to product upgrades, special offers, updated information and other new services from BikeSafe.
Consent
If you choose not to register or provide personal information, you can still use most of this website. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding BikeSafe products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from BikeSafe.
BikeSafe occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
Access
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can:
- View and edit personal information you have already given us.
- Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail.
- Sign up for electronic newsletters about our services and products.
- Register. Once you register, you won't need to do it again.
Security
BikeSafe has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilising a secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.
BikeSafe strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.
Enforcement
If for some reason you believe BikeSafe has not adhered to these principles, please notify us by email at [email protected], and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.
What We Do With the Information You Share
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time.
We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BikeSafe or the site; (b) protect and defend the rights or property of BikeSafe and its family of websites, and, (c) act in urgent circumstances to protect the personal safety of users of BikeSafe, its websites, or the public.
